Privacy Policy

1. Our Commitment to Your Privacy

At Ramya Designs (“we”, “our”, or “studio”), we treat your personal information with the same meticulous care and discretion that we dedicate to handcrafting our garments. This policy describes how we collect, safeguard, and utilize your personal details, physical measurements, and transaction history.

2. Information We Collect

To provide made-to-measure tailoring and safe doorstep delivery, we collect:

• Customer Identity: Full name, telephone number, email address, and shipping destination.
• Custom Tailoring Details: Bodily measurements (bust, waist, hips, height, shoulder width) and personalized fit preferences.
• Transaction Records: Order history, billing records, and Razorpay transaction identifiers. We do not store raw credit card numbers or UPI PINs on our servers.
• Design References: Photographs, sketches, or style references uploaded for custom design consultations.

3. Protection of Body Measurements

Your body measurements are treated as strictly confidential studio records. They are accessible exclusively to Ramya and assigned tailors for drafting custom patterns and will never be shared with third parties or advertisers.

4. Payment & Razorpay Security

Online transactions are processed securely through Razorpay, complying with PCI-DSS Level 1 compliance. All data transmission is encrypted via 256-bit Secure Socket Layer (SSL) encryption.

5. Express Courier Partners

We share only essential delivery information (recipient name, address, phone number) with our verified logistics partners (Blue Dart Express Air, Delhivery, DHL Express) to ensure safe, signature-confirmed doorstep delivery.

6. Your Rights

You may at any time request access to, correction of, or permanent deletion of your customer profile and saved measurements by contacting our concierge at concierge@ramyadesigns.com.